Privacy Policy

Last updated: November 1, 2026

Optimum Floor Plan Designs ("Optimum", "we") respects your privacy. This policy explains what information we collect, how we use it, and your choices.

Information we collect

  • Contact details you give us when you book, call or email, such as your name, email, phone number and brokerage.

  • Property details needed to do the job, such as the address, access instructions, and the measurements, scans and photos we take on site.

  • Website usage information, such as the pages you visit and your device type, collected through cookies (see below).

We don't collect or store credit card numbers. Payments are handled by secure third-party payment processors.

How we use it

We use your information to schedule and complete your order, deliver your floor plans and tours, send invoices, answer your questions, and improve our services. From time to time we may email realtors about our services. Every email includes an easy way to unsubscribe.

Sharing

We never sell your information. We share it only with:

  • trusted service providers who help us run our business, such as website hosting, scheduling, payments, email, Google and Meta

  • the client who ordered the work

  • authorities, when the law requires it

Some of these providers may store data outside Canada.

Our work samples

We may show completed floor plans and 3D renders in our portfolio and on social media. We never include the homeowner's personal information. If you'd like something removed, just ask.

Cookies & analytics

We use Google Analytics and the Meta Pixel to understand how visitors use our site and to show relevant ads on Facebook and Instagram. These tools use cookies and collect information such as pages visited and device type. They don't identify you by name. You can opt out of personalized ads in your Facebook ad settings or through your browser's privacy controls.

Keeping your information safe

We keep your information only as long as we need it for the purposes above, or as required by law, and we take reasonable steps to protect it.

Your choices

You can ask to see, correct or delete the personal information we hold about you, or to stop receiving our emails, at any time.

Contact us

Optimum Floor Plan Designs
#206-189 National Avenue, Vancouver, BC V6A 4L8
info@optimumfloorplans.com · 604-729-5033